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Job scams in New Zealand: how to spot them and what to do if you've been caught

7 minute readMoney & bills

In short

Genuine employers never ask you to pay to get a job, to buy equipment up front, or to accept payments and send money on. Be wary of offers that come out of the blue, pay unusually well, ask for ID early, or move you to WhatsApp or Telegram. If you've been caught, contact your bank immediately and report to Netsafe and the National Cyber Security Centre (NCSC, formerly CERT NZ).

The common scams

ScamHow it works
Fake job adLooks like a real job on a legitimate site, then asks for personal information or a fee
Recruitment / 'police check' formA fake form collects your address, passport and employment history for identity theft
Task or 'work from home' scamSimple online tasks (likes, reviews), small early payments, then asked to 'deposit' money to unlock bigger earnings
Money mule jobYou receive money in your account and forward it on: that's money laundering and you can be liable
Equipment / training feePay for a starter kit, software or training before you start
Fake chequeYou're sent a cheque or payment, told to keep a portion and send the rest back; the cheque bounces
Loan scam'Guaranteed' loans for people on benefits or with bad credit that require an up-front fee
KiwiSaver / benefit 'fixers'Charge you to access your own entitlements, which are free

Red flags

  • Anyone asks you for money (training, uniforms, background check, 'refundable deposit').
  • The offer arrives out of the blue by text, WhatsApp, Telegram or social media message.
  • The pay seems far too high for the work, or is quoted per month rather than the annual salary common in NZ.
  • Interview by text or messaging app only; no company website, address or verifiable staff.
  • They want copies of your passport, bank details or IRD number before a formal offer or contract.
  • The email address is a free service (Gmail, Outlook) rather than the company's domain, or the domain is slightly different from the real one.
  • Pressure to act quickly.

What a real employer asks for (and when)

  • Early: CV, work history, references, right-to-work check.
  • After a written offer: IRD number, tax code form, bank account for wages, and sometimes a police vet or verification via a recognised provider.
  • Never: payment from you to start work.

If you've been scammed

  1. Stop all contact with the scammer and don't send more money.
  2. Call your bank straight away (the number on your card). Ask them to stop or recall payments and secure your accounts.
  3. Change passwords on any account you used, including email and myIR, and turn on two-step verification.
  4. If you shared ID (passport, driver licence), contact IDCARE (free identity theft support, 0800 121 068, weekdays 10am to 7pm) and the issuing agency, and consider a credit report check and a credit ban with the credit reporters.
  5. Report it: Netsafe (netsafe.org.nz/report, or 0508 638 723) for scams; the National Cyber Security Centre (ncsc.govt.nz) for phishing and cyber incidents; NZ Police on 105 (or 105.police.govt.nz online) for fraud, or 111 if you're in danger; Consumer Protection (consumerprotection.govt.nz) for trading scams.
  6. Keep screenshots, emails, bank receipts and phone numbers.
  7. Tell someone. Scams are well designed, and anyone can be caught. Talk to 1737 (free mental health support, call or text) if you're feeling shame or stress.

Sources

General information only. Confirm with the agency for your situation. Spotted something out of date? Email help@unemployed.nz.