Refugees and former refugees: help if you lose your job

Benefits and refugee status

• Recognised refugees and protected persons can access any Work and Income benefit without the 2-year continuous residence requirement, if they meet the other criteria.
• If you are recognised but don't yet have a residence visa, or are claiming or appealing, and you're in hardship, you may get Emergency Benefit and Temporary Additional Support.
• Ask for an interpreter when you contact Work and Income (0800 559 009). It's free.

Employment support

New Zealand Red Cross stopped delivering its Pathways to Employment programme on 30 June 2026. Employment support for people from a refugee background transitioned to English Language Partners from 1 July 2026. English Language Partners says the service is for people from a refugee background (including quota and convention refugees and asylum seekers) aged 18 to 64 who receive a Work and Income benefit, are available for full-time work or study, and live in one of nine locations with a work broker. Check their website for current details.

• English Language Partners says most of its programmes are free for New Zealand residents and citizens, with paid classes for others who aren't eligible. Ask your local centre.
• Red Cross lists community organisations such as Migrant Action Trust and Refugees as Survivors New Zealand. Check their current services directly.

Other help

• Red Cross has information for refugees on finding a job, convention refugees and other help.
• Citizens Advice Bureau has translated information and interpreters (0800 367 222).
• Community Law Centres give free legal advice, including on immigration and refugee status.
• 1737 (free mental health support, call or text any time).